TERMS & CONDITIONS
Terms and conditions for the supply of goods through the Super Gold Jewellers online store (www.supergoldjewellers.com). These Terms and Conditions shall apply to all contracts entered into by Super Gold Jewellers (“Super Gold Jewellers”, “we”, “our”, or “us”). By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms & Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our store is powered by WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SITE ACCESS AND CHANGES
Our website changes regularly and access to this site is permitted on a temporary basis. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them.
No contract will exist between you and Super Gold Jewellers for the sale of any product unless and until Super Gold Jewellers has accepted your order with a confirmation email and a full payment is taken from your credit/ debit card, via Revolut or cash on delivery. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.
Super Gold Jewellers reserves the right not to accept your order in the event that we are unable to obtain authorisation for payment, if shipping restrictions apply to a particular item, if the item ordered does not meet our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you, by way of compensation, other than to refund the amount paid for the goods in question.
By purchasing on this site you confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment we will not be liable for any delay or non-delivery. Payment can be made via your credit/debit card, revolut or cash on delivery. Also by any other methods that may be advertised on our website site.
This site uses the Trust payment gateway. This tool protects both Us and Yourself from fraud.
The prices payable for ordered goods are as set out in our website in Euro. All prices are inclusive of VAT. Delivery charges will be clearly displayed when selected and included in the total cost.
Although we begin the process of your order immediately, we respect your wish to cancel and will assist with your cancellation at no extra charge. In such cases, please notify us as soon as possible.
Super Gold Jewellers reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us.
DEFECTIVE AND DAMAGED ITEMS
All parcels must immediately be opened in the presence of the Courier upon receipt of the goods, to verify that the Goods are contained in the parcel are untampered with and undamaged. You acknowledge that if you fail to do this and subsequently find the Goods are not contained therein, or have been damaged during delivery, we may not be able to claim against the Courier or against our insurers. Accordingly, if you do fail to do this, you agree that you will be solely liable for any such loss or damage and shall waive, release and indemnify us from and against any claims relating thereto, to the fullest extent permitted by applicable law.
If you should receive an item that is defective, damaged or not what you ordered, please contact us here within 5 working days. We will help you resolve any issues as quickly as possible by replacing the item, once the faulty item has been returned to us.
Due to the fact that some of the products are hand-made, they may vary from the description provided on the Site.
Without prejudice to the generality of the above, products may differ slightly in size and appearance.
DELIVERY AND RETURNS POLICY
Please refer to our Delivery and Returns Policy
REFUNDS AND EXCHANGES
In the unlikely event that you are unhappy with your order please don’t hesitate to contact us. We are able to offer an exchange for another piece.
Read more about our returns policy here.